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【紧急通知】HostSolutions用户注意:官方确认硬盘故障,恢复进行中,请立即备份数据

手上有Hostsolutions家大盘鸡的朋友们注意了,最近圈子里传得沸沸扬扬,这家可能要出大事了。最早是LOC论坛上有人爆料,说他家的机器大面积失联,发工单也没人理,甚至有小道消息说老板住院了,还因为欠机房的钱被起诉了。听着就悬,感觉一副要提桶跑路的架势。

说实话,我自个儿也有一台他家的大盘鸡,主要是看中抗投诉,挂了不少PT种子。目前瞅了眼,我的机器倒是还活着,不过这情况,也得赶紧准备数据迁移了,心里不踏实啊。

最新情况

就在大家议论纷纷,以为Hostsolutions真要凉了的时候,老板本人居然在LET论坛现身说法了。这剧情,还真是跌宕起伏。下面是老板的帖子原文和我的一个简单翻译解读。

来源:https://www.lowendtalk.com/discussion/comment/3233581/#Comment_3233581

Hello All ,

first of all i have to ask apologise for my absence so i will not explain way i have been absent here but i can asure everyone i have dedicate all my time in the last week to resolve this issue. so i will try to be more explicit i can because stay here to chat will consume my time in resolve the issue :

In the day 12.05.2021 we have find 1 big storage netup down with+ 3000 clients involucrated in this so we have try to recuperate the data but unsucces.

unfortunatly from 400 hdd of 12tb each we have recuperate like 50 until now. he big problem in this period is buy new hdd due of the shit coin chia because the price in new hardware is almost 3x more exensive than normal so i have dedicated all my time infind a solution to have new hdd as rapid i can to have the posibility to migrate the data from the affected hdd.

What i think to do and hope is restablish the old service until the clients can migrate the data and offer a same service with 1 year for free to all clients involucrated in this (To note from all our services the issue is only in some storage plans , the rest is up an running so the compensation will be only for the clients from this Rack wich was fucked.)

I have not connect here to ask merci because i dont need it , i have connect to update a little the problem as i have been driving 3 times the way oradea to bucharest in 1 week.

We will came with a final decision Monday as i need 1 day for me because i am almost depressed due of this .

Also we will offer full refound for the remain month service for the users who will ask for.

EDIT : Like i have told always hostsolutions will not dissapper , is my life there , many hours inverted and this is not a plan to close.

EDIT : Thanks all users from here who call me personally to offer his support. This mean much for me .

EDIT : Monday will came with a full plan for pass this bad step.

Thanks All ,
Marius

译文

简单给大家捋一下老板的意思:

首先,上来就是道歉,说自己消失这段时间是在埋头解决问题。
核心问题是:5月12号,一个大型存储节点(NetApp)挂了,直接影响了差不多3000个客户。数据恢复当场就失败了。
具体来说,这个节点里有400块12TB的硬盘,到现在只救回来了50块的数据。老板把锅甩给了最近爆火的Chia(奇亚币)挖矿,说这玩意儿把硬盘价格炒高了3倍,导致他们买新硬盘都买不到,耽误了进度。
接下来的计划是:先想办法把旧的服务恢复上线,好让客户能进去迁移数据。所有受影响的客户,会补偿一年的同款免费服务。(注意,只有这个出事机柜的部分大盘鸡客户有补偿)。
老板强调自己不是来博同情的,只是同步下进度,说自己为了这事儿一周内开车往返奥拉迪娅和布加勒斯特跑了三趟。
他还承诺Hostsolutions不会跑路,说这是他的心血。
对于不想等的客户,可以申请退还剩余服务时间的款项。
最后卖了个惨,说自己快被这事搞抑郁了,需要休息一天,周一会给出一个最终的完整方案。

有重要数据的朋友赶紧备份吧!有重要数据的朋友赶紧备份吧!有重要数据的朋友赶紧备份吧!

不管老板说得多么情真意切,咱们作为用户,保护好自己的数据才是王道。如果你的机器已经失联了,建议先去后台发个工单留个底。要是长时间没人搭理,那就别犹豫了,直接去PayPal提争议吧,先保住自己的钱再说。

【紧急通知】HostSolutions用户注意:官方确认硬盘故障,恢复进行中,请立即备份数据-主机频道

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